At ZAJXpress (referred to as the "Company", "we", or "us"), your privacy is our priority. This Privacy Policy details how we collect, use, and protect your personal data in accordance with the Jamaica Data Protection Act (JDPA) and international standards.

1. Information We Collect

We collect information necessary to provide you with secure and efficient shipping services. This includes:

• Identity Information: Name, physical address, email address, and phone numbers.
• Customs & Legal Information: Tax Registration Number (TRN) or valid Government ID. Note: This is a mandatory requirement by the Jamaica Customs Agency (JCA) for clearing shipments through ASYCUDA.
• Payment Information: Transaction histories and securely masked billing details.

2. How We Use Your Information

We use your personal information solely to:

• Process and deliver your international shipments.
• File necessary customs declarations on your behalf with the Jamaica Customs Agency.
• Communicate tracking updates, policy changes, and promotional offers (if opted in).

3. Data Sharing and Security

ZAJXpress never sells your personal data. Data is only shared with trusted third parties necessary for the completion of our service (e.g., Jamaica Customs, local courier partners like Knutsford Express). We employ industry-standard encryption and security protocols to safeguard your personal data from unauthorized access, alteration, or disclosure.

4. Your Rights

Under the JDPA, you have the right to request access to your data, ask for corrections to inaccurate information, or request the deletion of your account. To exercise these rights, please use our secure contact form.